What is a direct primary care practice?


Direct primary care, sometimes known as concierge medicine, is a revolutionary model of medical practice that puts the patient at the center of the healthcare experience. By retaining the services of a specific physician, the patient secures an unprecedented relationship with the physician, which allows the physician to know the patient well and to deliver the very highest levels of primary care and service. This is the type of practice that Dr. Niedfeldt offers.




What are the benefits of Dr. Niedfeldt's practice?


There are many benefits to participating in this kind of practice, but most importantly, you will have a personal relationship with your OWN doctor. He will know you well and as a result, the quality of your care will be significantly greater. Additional benefits include:

• Direct contact with Dr. Niedfeldt at any time.
• Same or next day appointments
• 24/7 availability.
• House or office calls when necessary.
• Longer appointments:
• No wait in the waiting room
• Health Planning
• Personalized research and health information
• Referral coordination with specialists
• Individualized treatment strategies

Referrals will be made by Dr. Niedfeldt fitting your needs with the best possible specialist who can address those needs. Dr. Niedfeldt will be happy to review your visit and discuss any test results as well.




Do I still need health insurance?


Yes. The retainer fee covers your membership in the practice which includes all visits in Dr. Niedfeldt's office. It does not cover medical visits or procedures elsewhere. Insurance is needed to cover medical expenses such as hospitalizations, surgeries, diagnostic tests (such as CT scans, MRI's, endoscopies, cardiovascular testing, blood work, etc), and specialist office visits and services.




How will I contact the doctor?


Once you are a member, our staff is available to you during normal business hours. For after hours needs, you will be provided with Dr. Niedfeldt’s cell phone number, which will ring directly to him. No answering service takes your call first. You may also reach Dr. Niedfeldt’s cell phone directly from our after hours message. All you need is our office number and you can reach your doctor whenever needed. Text messages are also accepted for urgent needs.

For non urgent needs, you can send Dr. Niedfeldt an email either directly or you can go to Dr. Niedfeldt’s website and log-in to the patient portal to send Dr. Niedfeldt a message or review test results on-line




What if I have to go into the hospital?


Given the complexity of inpatient medicine today, Dr. Niedfeldt generally coordinates your care with a dedicated hospitalist at the facility of your choice and he will consult with the hospitalist physician to ensure appropriate management and progress. He will be with you every step of the way.




What do I do when I need to see a specialist? Will you work with my current specialists?


Dr. Niedfeldt is a completely independent physician and he is free to select the best specialist for your needs; he currently consults with a full spectrum of specialists. He is happy to coordinate your appointment for you and he will closely monitor your progress while under a specialist’s care. If you already see a specialist you like, you may certainly continue to see him or her.




Where do I go to get lab tests, x-rays and other diagnostic services?


Our office offers a full spectrum of medical services, including many common in-office procedures. Blood draw samples can be done right here in the office. For advanced diagnostic testing procedures not available in our office, we will work with you and your insurance provider to find the most appropriate provider and most convenient location.




This doctor seems to focus on sports medicine, how does that work for me?


While Dr. Niedfeldt has specialized training in sports medicine, he is trained as a family practice physician and regularly handles all aspects of family practice care. It is not necessary to be an athlete to benefit from his knowledge of and his enthusiasm for wellness and maintaining an active lifestyle.




What is the membership fee and what does it cover?


The membership fee for an individual is $2000. Your retainer fee entitles you unlimited visits and access to Dr. Niedfeldt as a member of the practice. There are no charges to your insurance, co-pays or deductibles for primary care services. You have the option of paying either quarterly or annually.




Does my insurance cover the annual fee?


No, your health insurance will not cover the annual fee. However, some plans allow members to use compatable spending account money to help cover the membership fee. Potentially compatible accounts include:
• Flexible Spending Accounts (FSAs)
• Medical Savings Accounts (MSAs)
• Health Reimbursement Accounts (HRAs)
• Health Savings Accounts (HSAs)




How do I become a member of Dr. Niedfeldt's practice?


Signing up is easy. Simply call 262.643.4720 or request more information from our website and we will answer your questions and assist you with completing the membership form.




Can my entire family join?


Dr. Niedfeldt is a family physician; he sees patients of all ages. Our office is equipped to serve patients over age 5. Enjoy the convenience of a single trip to the office for multiple members of your family.




Can I meet with Dr. Niedfeldt before I sign up?


Absolutely! Please contact us to schedule an informational visit at your convenience. We encourage you to come in for a tour of our office and to meet Dr. Niedfeldt and his staff. Please feel free to meet with us and ask us questions before making your decision.




What if I move away or leave Dr. Niedfeldt's practice?


Upon your request, we will gladly transfer your medical records to your new physician. The unused portion of your retainer fee will be refunded within 30 days notice, calculated from the first of the month following the month of the notice given. If you are relocating, we will be happy to assist you finding a new physician.





©2019 by Mark W. Niedfeldt, M.D., LLC